Frequently Asked Questions — Summit Registration, Travel, Matchmaking & More

An annual tourism business event connecting tour operators, hotels, boards, airlines, investors, media and technology providers to strengthen partnerships between Uganda and Kenya's coastal tourism sector.

The Uganda–Kenya Coast Tourism Conference Secretariat together with strategic partners.

Mombasa, Kenya.

26–27 October 2026.

Tour operators, hotels and lodges, airlines, tourism boards, investors, government agencies, technology companies, conservation organisations, media and industry associations.

Complete the online registration form on the conference website or Connect register page. Registration is compulsory for all participants.

Yes, registration is required for all summit participants.

Yes, after your application is reviewed and approved you will receive confirmation and platform access details.

Yes, you can update details via the delegate dashboard before the conference.

Substitutions may be allowed before the event—contact the secretariat to arrange a transfer.

An online system to search participants, request meetings, exchange messages and manage appointments before, during and after the summit.

After your registration is confirmed you receive secure login credentials for Connect.

Yes, messaging and meeting requests are available once your profile is complete.

Yes, you can upload brochures, photos and marketing materials to your profile.

Yes—search the directory and send meeting requests to organisations you want to meet.

Appointments typically last about 20–30 minutes to allow productive discussions while accommodating multiple meetings per day.

Moi International Airport, Mombasa (MBA) is the primary gateway for the summit.

Official and hotel transfer information is provided to registered delegates before the event.

Travel insurance is strongly recommended for all international delegates.

Yes, registered delegates who need invitation letters for travel documentation can request them from the secretariat.

Accommodation is booked separately unless included in a sponsorship or hosted buyer package.

Yes, negotiated delegate rates are offered at selected partner hotels.

As early as possible—October is a busy period on Kenya's coast and availability becomes limited.

On the Programme page of the website and in your delegate dashboard once registered.

Yes, updates are expected as sessions and speakers are finalised. Watch for email updates, Connect notifications and website announcements.

Industry leaders from tourism, hospitality, aviation, conservation, investment and technology sectors across East Africa and internationally.

Many speakers participate in networking events and business matchmaking—you can request meetings with them via Connect when their profiles are available.

Yes—apply for exhibition space through the registration process or contact the exhibition team.

Yes, all exhibitors receive full access to Connect for networking and appointment scheduling.

The focus is on B2B networking and promotion rather than retail sales, though product demonstrations are encouraged.

Contact the sponsorship team through the Sponsors & Partners section or the main contact form.

Yes, the sponsorship team can create tailored packages to meet specific marketing and networking objectives.

Yes, accredited media may attend after completing the media registration process.

Submit an online application via the Media Centre page with your credentials and coverage plans.

Payment methods are listed on the registration portal and may include bank transfer, credit cards, mobile money and other gateway options depending on your location.

Yes, invoices are available for corporate registrations and where required for accounting purposes.

Yes, Wi-Fi access is provided throughout the conference venue for all delegates.

Parking information is shared with registered delegates before the event.

Yes—the organisers are committed to accessibility and can provide specific support when contacted in advance.

What is included depends on your registration package—details appear in your registration confirmation.

Yes, the matchmaking platform remains available so you can continue conversations and develop partnerships year-round.

Yes, you can export your appointments and contact information from the Connect platform.

Yes, participating operators offer Uganda safari and Kenya Coast packages, including combined itineraries for summit delegates.

Yes—multi-destination itineraries combining both countries are encouraged and many operators specialise in these packages.

Selected buyers, media and delegates may be invited to pre- or post-conference familiarisation trips organised by participating operators.

Use the "Forgot Password" link on the Connect login page to reset your credentials.

Contact technical support via your delegate dashboard help desk or the main contact form.

Yes, you can update your profile information anytime before the conference through your Connect dashboard.

Use the Contact page, email the secretariat directly, or open a support ticket from your delegate dashboard.

Follow the News & Updates section, check your delegate dashboard, monitor email communications, follow social media channels, and watch for Connect platform notifications.